Portability of LPG connection scheme across 480 districts of the country has been launched
covering all the oil marketing companies (OMCs) .
With the launch of this new initiative, consumers can now switch to the distributor of his choice
within a cluster of LPG distributors in the vicinity. This measure will bring great relief to those
LPG consumers who are unhappy with the services of their current distributor or want to move to
an LPG distributor closer to their place of residence.
In order to facilitate LPG consumers to benefit from the scheme, the OMCs have made more
than 1,400 clusters of distributors in over 480 districts with an average of almost 4 distributors
per cluster to choose from.
The details of these clusters are available on the OMC websites. It has also been ensured that the
portability scheme now covers all possible markets that are having distributors of multiple
companies coupled with the scope for formation of clusters.
To register for portability, LPG consumers need to visit the website of the three OMCs — the
Indian Oil Corporation, the Hindustan Petroleum Corporation Limited and the Bharat Petroleum
Corporation Limited — and register themselves. The consumers can then see the distributors in
the cluster and their star rating in terms of refill delivery performance and select the distributor of
their choice and submit request. Subsequently, the consumer will receive an email confirming
the registration and advising details of further procedure.
In case of inter-company transfer, i.e. between two different OMCs, since the LPG equipment is
not compatible across companies, the consumer will have to visit the current distributor and
surrender the cylinder and pressure regulator, collect the refund/transfer documents and then
approach the distributor of his/her choice for reconnection by paying the same deposit as earlier.
No transfer fee or additional security deposit will be charged for transfer of connection.
Steps for you:
1. Visit www.indane.co.in or www.ebharatgas.com or www.hpgas.com , whichever
company you already have your gas connection
2. Log in
3. See which distributors of each company are available in your cluster
4. Check the distributors’ refill delivery performance by their star ratings
5. Choose your preferred company/distributor in the cluster
6. Surrender your equipment to the old distributor
7. Visit your new distributor and get your new cylinder/equipment
For help call 1800-2333-555
Source: LPG portability launched, SujayMehdudia, New Delhi, Jan 23. 2014& Advt. by Ministry
of Petroleum & Natural Gas, The Hindu, 23/4/14.
